Northampton 14 November 2023: Travis Perkins Group, the UK’s largest distributor of building materials, has announced the findings of a groundbreaking study which identified three major areas to focus on to improve driver safety including:

  • Skill decay
  • Stress and performance
  • Attention lapses and distractions

With one of the largest fleets in the UK and a driver base of around 3,000, drivers are at the forefront of the Travis Perkins plc business. They deliver building materials to customers across all segments of construction and are often required to drive specialist vehicle types including LCVs and HGVs.

As part of the Group’s commitment to continuous improvement, the business commissioned research from Dr Lisa Dorn, Associate Professor of Driver Behaviour at Cranfield University and Founder of PsyDrive; a company that specialises in accredited training for road safety professionals, research, assessment and interventions for improved road safety.

The study that was commissioned involved a comprehensive literature review of existing research and took into consideration studies in other industries, such as aviation, blue light (emergency services), marine, military and the rail industry to review their learnings and adapt them for use with the Travis Perkins plc’s fleet, and potentially also with a wider driver community to improve safety.

Dr Dorn commented, “It’s perhaps no surprise that when we have something on our mind, performance is affected, and as this study shows, stress causes distraction and can impact driver safety. Attention lapses and distractions are a significant cause of crashes. The research also concluded that without practise, people experience skill decay, and cognitive skills like decision-making are particularly vulnerable. This has implications for safety when driving for work.”

Travis Perkins plc Safety Director, Richard Byrne explained, “We will use these findings to guide our driver strategy; informing areas, such as policies, intervention, training, recruitment and wellbeing. Nothing is more important to us than safety, and so as members of several key transport forums, and the leading partner to the construction industry, we will also consider how we can share these learnings more widely, to breed best practice and encourage a cultural shift where drivers feel able to come forward to discuss any life challenges they may be going through, and promote more regular training beyond compliance requirements.”

The results of this study were first presented by Karl Wilshaw and Dr Lisa Dorn at the recent Chartered Institute of Logistics and Transport (CILT) Annual Safety Forum Conference, in the company of CILT patron, Her Royal Highness Princess Royal, and other distinguished guests.


Travis Perkins plc
[email protected]
Tel: 01604 592307

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About Travis Perkins plc

Travis Perkins plc is a leading partner to the construction industry and the UK’s leading distributor of building materials to trade customers. The Group operates market leading businesses, including Travis Perkins Builders’ Merchants, Toolstation and a number of specialists in the civils market (Keyline), heating and ventilation (BSS) and drylining and insulation (CCF), and many more. With annual revenues of £5bn, the Group employs nearly 20,000 colleagues across the UK, but also in France and Benelux through Toolstation. The company has a proud heritage that spans over 200 years. For more information, please visit